Frequently Asked Questions

1How much do you charge?
Our prices for all artwork starts at $350 and goes up from there. What you choose is entirely up to you! There is no hard sell as we know you will choose only what you love for yourself and your home. Whatever your budget may be, we have options that can make your artwork truly affordable.
2What does my gift certificate cover?
The wonderful thing with gift certificate is that they can be used towards your sitting fee, or your artwork.
3What are your payment options?
Yes, we offer EFTPOS, PayRight and Afterpay facilities which you can find out more about during your design consultation.
4I don’t feel comfortable in front of the camera, why would it be different to be photographed in your studio?
Not many people are comfortable as they are not models and that is fully expected. As a photographer, I believe it is my job to know your best angles, posing you so you are looking wonderful straight front from the camera. This is the most important part during the photoshoot. Every fear that you may have I have already heard from so many women from “I hate my double chin and fat arms,” yes, I have heard them all. I will guide you from the beginning of the experience to the end. Your job is to trust us and enjoy the moment, the rest all comes together with our guidance. Our staff specializes in working with women especially, so all you need to do is take a chance and see the amazing results come to life .
5Should I have my hair and makeup done in the studio?
This is so important as the makeover is a time for you to be able to relax in our studio and really tune in and trust my team to deliver the best hair and makeup results. Every makeup artist is an absolute professional and highly skilled, especially understanding enhancing features and what kind of makeup is best suitable to you and your purpose in photography.
6When do I choose my favorite photos and artwork?
All decisions and payments are to be made on the day of your photoshoot, so it is important that all decision makers are there on the day. An in person presentation takes place on a cinematic screen, shortly after your photoshoot. This is where you can see your photographs life size which makes selecting portraits so much easier. If a design consultation is to be rescheduled it will incur a fee of $100 as this is the time we allocate to you and prepare the artwork for your selection.
7I am not sure what my style is and what should I wear?
I will have a discussion with you about your expectations with the makeover and how far you would like to take it. Often, I also discuss accessories, prints in your garment choices, necklines, colours you are drawn to and what you love about your body shape. Of course the purpose of the photoshoot will itself be a guide on how you’d like to be portrayed and then we will finalise your selection of clothing. I also have a style guide to send through after we discuss your wardrobe and makeover.
8How much retouching do you do in the photos I order?
Retouching is done on all of our portrait orders and the amount of retouching should normally be just enough to soften lines and skin, as that is often the biggest concern. A “nip and tuck” here and there is ok and of course we can take retouching very far but ideally, it should be kept to a minimum so we are able to keep the true essence of our client. If there are any concerns, birthmarks, scars etc, please let me know on the day of your photoshoot and your order and my team will work their magic!
9When will I receive my order?
The turn around for artwork is normally 4-6 weeks as products are mostly made in Italy as these are amongst the world’s most finest and best artwork production companies. Unless, it is digital branding, then we can definitely complete the order for you much sooner.
10What makes your products so unique?
Our chosen supplier and lab stand out from its competitors and make it a world leader because of the museum archival quality finish that will last a lifetime. They are luxurious products with so much attention to detail and the unique approach that combines search for innovation, style and impeccable made in Italy quality whilst always being timeless for future heirlooms.
11Do you have a studio?
Yes, I have a natural light studio located in Footscray, this is where you will be pampered with your makeover and photographed.
12Do you offer outdoor photoshoots?
Yes, I can offer this but it will depend on requirements, locations, travel time and this may be an additional cost to you. I’ll happily discuss your requirement and offer options with an outdoor photoshoot, sometimes family and pets prefer the outdoors as this may be more candid. However, I prefer the studio location as it is a controlled environment and our setting is complete and needless to say, we don’t have to deal with Melbourne’s temperamental weather.